TOLEDO, Ohio — A representative with Fifth Third Bank says the bank's system is now is being gradually restored after being down for a significant part of the day.
This outage impacted all customers and made it so they could use their debit cards at businesses. Online banking also was affected. Fifth Third's Anna Kolin says if people need cash, they should go to fee-free all-point ATMs throughout the area to withdraw cash from their account.
Kolin said the bank was working urgently to get the system back up and running.
At 3:52 p.m., Kolin passed along a statement from Bancorp, which is Fifth Third's holding company:
“We experienced a temporary issue within our network connectivity this afternoon. Service is now being gradually restored and we apologize for the inconvenience.”
Bancorp previously apologized for the inconvenience, saying, "We are working as quickly as possible to restore service for our affected customers."