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How hotels are keeping it clean in the middle of the COVID-19 pandemic

Hotels in Cleveland and across the country have added new elements to their cleaning standards.

CLEVELAND — From robots to sealed doors, hotels are stepping up their safety and cleaning measures due to COVID-19.

“People need to see what we’re doing,” said Teri Agosta, general manager at the Hilton Cleveland Downtown Hotel.

Hilton partnered with Lysol and the Mayo Clinic to create new standards for cleanliness at hotel properties. The hotel chain has taken items, like pens and paper, out of rooms and added another disinfecting step to high touch items like doorknobs, light switches and the remote control. They also added a room seal for added protection

“You’re going to have a seal on your room, which is going to tell you that you’re going to be the first person in the room since it’s been cleaned,” said Agosta.

Agosta noted that the hotel staff will leave a basket of requested amenities outside of the room door to limit contact. Contactless options, such as a digital key, will also be offered to guests.  

Hotels across the country have added new elements to their cleaning standards. In Texas, the Westin Houston Medical Center is using a “LightStrike” robot to decontaminate and sanitize rooms.

“Stay Safe” guidelines were released by the American Hotel & Lodging Association in May. The organization also released a guide for guests that recommend travelers choose contactless options when checking in and when ordering room service.