Program trains social workers on how to connect parents with services

From a news release:

Lucas County Commissioner Tina Skeldon Wozniak, United Way of Greater Toledo and parent representatives from the Lucas County Family Council will lead frontline government and nonprofit professionals through a training program that ensures parents seeking services are connected to those available to them. The Get Connected training will take place Wednesday, March 4, at the McMaster Center at the Main Library from 1 to 4:30 p.m.

The training emphasizes a "No Wrong Door" approach to customer service. Using United Way 2-1-1 resources, attendees will learn how to better assist families with getting connected to the help they need.

"During these difficult economic times, it is essential that families looking for assistance are connected to programs that can help them" said Skeldon Wozniak.

More than 150 professionals will be attending. Additionally, the training includes a Human Service Panel with representatives from Lucas County Children Services, Fair Housing Center (Foreclosure resources), Kinship Navigator Program, Lucas County Department of Job and Family Services, A Place for Parents and United Way Family Information Network.