Major bank scam in Ottawa County

Over a two-hour period Thursday afternoon, bank employees were overwhelmed with more than 250 calls.
Over a two-hour period Thursday afternoon, bank employees were overwhelmed with more than 250 calls.
Report by Dick Berry - email

OTTAWA COUNTY (WTOL) - Yet another call for Genoa Bank Receptionist Cindy Lemke about a scam that's been spreading across Ottawa County.

Over a two-hour period Thursday afternoon, bank employees were overwhelmed with more than 250 calls.

Here's what's happening:

Customers at Genoa Bank and other financial institutions are receiving calls telling them their ATM or debit card has been deactivated. The callers say the card will only be re-activated by giving out an account number or pin code.

Annelle Ritter got one of the calls but wasn't fooled. "Well, it was a computerized message, plus the fact that I work at the bank, and we were getting many phone calls there."

Genoa Bank President Marty Sutter says if you fall for the scheme, the scammers will use your private information to make Internet bank transactions. "Do not give your account number and identification code to anyone. That is not how a bank will solicit your business," he told News 11.

The Ottawa County Sheriff's Department is investigating the calls. The only thing that seems to be certain is that the calls have come from overseas.

If you do get one of the calls, hang up.