TOLEDO -- Is there a growing problem with the quality of service provided by city of Toledo refuse collectors? Some Toledoans say there is.
Rob Wiercinski has been talking to folks and has their story.
Considering over the past year the city of Toledo has been charging a refuse collection fee, Toledoans I've been speaking with say that should result in better service. However, some say the service lately is leaving a lot to be desired.
He's had the same refuse routine over the past few years. His trash is picked up once a week, and items for recycling collected every other week. But recently William Rickman's recycle bin has been ignored at the curb.
Rickman says, "I don't know why they're not picking it up, they're not picking it up for the next door neighbor neither. (Rob)'Could it be about something you're putting in there?' (Rickman) I wouldn't think so, it's the same thing we've always put it."
As the bottles and cans pile up, frustration is also mounting, considering he's now paying the city a monthly fee.
"Yeah, I'm paying more than I was paying before, and I'm getting worse service. I don't know why they're not picking it up, they need to do something down there."
Another complaint being called into city hall. Trash being left in the streets. However in this case, neighbors blame a renter who moved out, and they don't think it's the job of city trash collectors to clean up after messy people.
Chuck Skiles supports City Trash Collectors. "I put mine out, bag it up, I do it the way it's supposed to be done."
An upcoming pilot program in Toledo will test automated trucks, which could result in fewer jobs in the solid waste division. According to Councilman Mike Craig, city workers shouldn't use that as an excuse for slacking off, and he doesn't think that's the case.
Councilman Craig says, "I would hope so because there are better ways to address your complaints with management than through your job performance."
Calls to the city's solid waste administration office were not returned. Stay with WTOL.com and News 11 for continuing coverage of this story.
Rob Wiercinski reported this story on WTOL News 11.