They did it to remember a good time, but they say all it has created is bad memories.
We're talking about the 1957 class of Ottawa Hills High School who are still waiting for the picture they took during their high school reunion.
It was back in August, and they're tired of waiting. So they're turning to Problem Solver Mika Highsmith.
Judy Coles says, "I didn't really like high school, if you want the truth." That's what Coles says now, but she liked it enough to attend -- and even plan -- her 50th reunion.
"It was really a fun weekend," Coles says. A weekend Coles and her classmates wanted to remember... the reason they hired a photographer to capture the once-in-a-lifetime experience. They paid up front.
Coles explains, "We had written our names and addresses on the envelope and put the money inside for him." But to date, only one person has got the photograph. Coles explains, "We were waiting for the pictures, and it's been six months."
After numerous attempts to collect, Cole says she regrets her decision. "Unfortunately," she says, "I don't think anyone checked him out."
She alerted the BBB. They gave her some news. Coles says, "They had two prior complaints about his delay and being late with orders. If we would have known that, we wouldn't have hired him."
As she flips through her high school yearbook, she remembers each and every face. They paid $15 each for an 8x10 photo. But Coles says it's not about the money. It's the memory of the class of 1957 that she is really missing.
Problem Solver Mika Highsmith contacted the photographer, Marvin Goldberg. He said the vast majority of the pictures were sent out last month and declined to comment any further.
Lesson learned here, do your research before hiring anyone and always check with the BBB.