TOLEDO -- Having no water at any time of year would be challenging. But, in the winter?
A Toledo family can't cook, clean or bathe because their water's been turned off. So they turned to Call 11 for Action problem solver Mika Highsmith for help.
"We can't even flush the toilets," Annette Buckner said. "We can't do anything."
Buckner said her water was shut off Monday morning. It's not because she didn't pay her bill; her landlord's responsible for that utility item.
But the landlord let it go so long the bill is now close to $1,100.
"I think this is a way of trying to evict me," Buckner speculated.
It's true, Buckner is a month behind in rent, but the company that manages the property told her to hold on to it. They told her that what the landlord did is illegal.
"He didn't supply a three-day notice, a court notice, none of that so I think this is a way of trying to evict me," Buckner elaborated.
The management company has cut ties with the California landlord, not only for this issue, but for not fixing things and for making irrational statements.
"How can you be so cruel? For one, it's winter, and the kids can't take a bath," Buckner said.
The family is getting ready to move out, hoping to find a place to go.
"It's totally unacceptable. I can't live like that," Buckner said.