Joy Fore is paralyzed up and down her left side. She has knee replacements, a cracked hip and severe arthritis.
Fore relies on a wheelchair to get around. Trouble is -- her wheelchair's busted.
"I just had a minor stoke," Fore says, as if to accent her plight.
The fact is, this woman needs her wheelchair.
"I waited nine months for Medicaid to get it to me, and I had eight days and the airline damaged it. Now I can't use it all," Fore laments.
Fore says it happened on a Spirit Airlines flight she took about a month ago. Since then, she's been trying to contact the airline, but each time she calls she feels she gets the same message.
She never gets a person, actually -- just the same message telling her how important her call is to the airline.
Fore contacted Call 11 for Action Mika Highsmith, who found several web sites with all sorts of complaints against Spirit Airlines.
Fore feels the airlines "should have to pay for it," and all she wants is her freedom back.
"I want to be able to go get my mail and I can't get it. It's too far away," she says.
Spirit says they believe the damage was done before the wheelchair got to them.
The bottom line for Fore is that her accusations are really difficult to prove.
If you, like Fore, are in wheelchair and like to travel, this web site could help you: