Columbia Gas Offers Flood Cleanup Tips

Editor's Note: This information comes from Columbia Gas

TOLEDO -- With the recent flooding in several Toledo area neighborhoods, and more rain on the way, Columbia Gas of Ohio offers several tips to ensure safety for those with natural gas    appliances.

If flooding is eminent in a basement or around natural gas appliances and the safe opportunity exists, turn off the appliance pilot light.  This will ensure that the flame is not extinguished while natural gas is still being released.

If flooding has already occurred, and you hear gas escaping, smell gas in multiple rooms, or smell gas inside and outside of the premises, leave the area, and call Columbia Gas immediately.

Whenever there is an odor of gas inside:

  • Do not smoke
  • Do not make a spark or flame
  • Do not activate or switch on/off any electrical equipment, including lights, fire alarms, intercom systems, appliances, etc.
  • Do not raise or lower the windows
  • Do not make a phone call from inside the building.
  • Do not re-enter the building.

In order to have service restored, areas in and around the affected units must provide a safe and healthy working environment to allow Columbia Gas representatives to work. This includes:

  • Clear, safe access to the appliance
  • Removal of water from the basement
  • Cleaning of debris from each appliance, including the burner, pilot tubing and assembly.  This requires a DOT-qualified plumber.

Customers may call the Columbia Gas emergency phone number at 1-800-344-4077 to report an emergency or schedule an appointment to have service restored.