Fewer health care navigators available for help during open enro - News, Weather, Sports, Toledo, OH

Fewer health care navigators available for help during open enrollment in November

(Toledo News Now) -

Big changes are coming to Lucas and surrounding counties for the upcoming health insurance open enrollment period in November.

If you signed up for health insurance under the Affordable Care Act last year, chances are a navigator helped you through the application process. It will be a lot harder getting that one-on-one help this year. 

The Neighborhood Health Association's (NHA) navigator program did not get re-funded by the federal government, according to project manager Brad Clark. Now, the NHA is in the process of transitioning its services to CareNet.

 "They will not have as many navigators in the community as what we had last year," Clark said. "But we also enrolled nearly 10,000 people this year, so there won't be the consumer base that was there."

 Last year, a $750,000 federal grant allowed NHA to hire almost 20 navigators for just four counties: Lucas, Wood, Erie and Sandusky. This year, when open enrollment kicks off November 15, there will only be 7-8 navigators for 21 counties, making it much more difficult to get one-on-one assistance.

"It's frustrating because it will be more difficult for people to get assistance when they see the plans, especially since there were 72 (plans) last year and up to 90 this year," said navigator trainer Anna Gartner.

Gartner has tips if you get stuck during the application process:

"Call CareNet to speak with a navigator or talk to a certified agent so they can talk to you about the plans in the marketplace," she said. "A third option: every one of the carriers will have an 800 number on the website so that you can call and ask the carriers themselves about the plan design."

The navigator program will remain on the eighth floor of One Government Center, assisting anyone with questions until November 7. After that, you'll be referred to CareNet.

Follow Toledo News Now:  

Download our app here.

Copyright 2014 Toledo News Now. All rights reserved.

  • Headlines from Lucas, Wood, Ottawa, Fulton & Monroe CountiesNewsMore>>

  • Springfield schools host safety forums

    Springfield schools host safety forums

    Tuesday, June 19 2018 12:33 PM EDT2018-06-19 16:33:47 GMT
    (Source: WTOL)(Source: WTOL)
    (Source: WTOL)(Source: WTOL)
    Although school is out, Springfield schools are hosting two safety forums this week. At the forums, parents can learn what the school system is doing to provide a better and safer learning environment for students. Parents will also get to hear about the strategies in place to protect students and staff in the event of an emergency. One forum is being held Tuesday night. The other starts at 10 a.m. Wednesday in the Springfield High School auditorium. Copyright 2018 WTOL. All...More >>
    Although school is out, Springfield schools are hosting two safety forums this week. At the forums, parents can learn what the school system is doing to provide a better and safer learning environment for students. Parents will also get to hear about the strategies in place to protect students and staff in the event of an emergency. One forum is being held Tuesday night. The other starts at 10 a.m. Wednesday in the Springfield High School auditorium. Copyright 2018 WTOL. All...More >>
  • Man accused of killing girlfriend's child deemed competent to stand trial

    Man accused of killing girlfriend's child deemed competent to stand trial

    Tuesday, June 19 2018 12:25 PM EDT2018-06-19 16:25:59 GMT
    Joshua Herron in court (Source: WTOL)Joshua Herron in court (Source: WTOL)
    Joshua Herron in court (Source: WTOL)Joshua Herron in court (Source: WTOL)

    His attorney asked that his client get a second opinion on his mental health state before they proceed.

    More >>

    His attorney asked that his client get a second opinion on his mental health state before they proceed.

    More >>
  • Rossford native to compete in 'Big Brother'

    Rossford native to compete in 'Big Brother'

    Tuesday, June 19 2018 12:18 PM EDT2018-06-19 16:18:58 GMT
    (Source: CBS)(Source: CBS)

    The season 20 cast of "Big Brother" has been announced, and one of the contestants may be a familiar face to northwest Ohio residents. Rossford native Tyler Crispen, 23, is competing on the show this year, along with 15 other people. 

    More >>

    The season 20 cast of "Big Brother" has been announced, and one of the contestants may be a familiar face to northwest Ohio residents. Rossford native Tyler Crispen, 23, is competing on the show this year, along with 15 other people. 

    More >>
Powered by Frankly