About The Center
It is our mission to provide this care in a home-like atmosphere with:
Our dedicated staff will strive to provide individualized care and promote the general health and well being of our residents using proven care methods. We will continue to research and be innovative in providing our residents with the most up-to-date care options available.
Our facilities have a team of about 50 multitalented, specially trained individuals who cater to the needs and wishes of our residents. We pride ourselves in providing specialized training so that we can certify our employees as Dementia Care Specialists, Certified Medication Passers, etc.
Windhaven Eldercare Center is owned by Dianne M. Caza who takes a very active role in the running of her business. Dianne has many years of experience in running Assisted Living Facilities. Prior to entering this field, she had a very successful career in the business field.
Dianne is the Administrator of all three of our facilities. To become an Administrator, an individual must have at least one year of experience actually providing hands on care to residents along with financial and administrative management education and experience so that the facility can operate to provide the level of care and the programs as approved by the State.
The administrator must also be competent in nutrition, first aid, CPR, safety and fire prevention, resident rights, prevention and containment of communicable diseases and the needs of the population being served.
Dianne also oversees the Human Resources, Maintenance, Dietary and Marketing functions. Each of these functions is managed by a highly motivated Manager.
The Senior Management Team is made up of the following positions:
Operations Director – the individual in this position oversees the day to day operations of all three facilities with the help of several Operations Managers. The Operations Director has all of the same training as Dianne and is able to step into her position should she become unable to run the company for any reason or when Dianne is away from the facility.
The Terrace is managed by an Operations Manager as is the Carriage House/Garden House location. These individuals are charged with the responsibility of day to day operations and for keeping the care services above the norm.
Our Building and Security Manager is capable of fixing anything and everything related to our buildings and equipment. In his capacity as Security Manager, he also functions as Safety Officer charged with the responsibility of detecting and eliminating potentially dangerous situations before they actually occur.
The Marketing Manager is responsible for bringing residents to our facilities and for our advertising efforts. This dedicated person is the liaison with senior groups, veterans' organizations, hospital discharge planners, social workers, etc.
Our Dietary Supervisor is responsible for overseeing two commercial kitchens. This individual purchases all of the food and must maintain the dietary requirements of each resident. The Dietary Supervisor is trained in nutrition and safe food handling.
She makes sure that the weekly menus adhere to the nutritional requirements as dictated. She is also responsible for making sure that we have the necessary supplies and "goodies" for many of our special events.
Our current management team has in excess of 60 years with our company and well over 100 years of experience in the field of Assisted Living. Our care team also consists of many Shift Leaders and Resident Aides who diligently and patiently take care of the varied needs and wants of our residents.
Our Dietary Aides and Housekeeper round out the entire team providing the excellent care that our residents deserve.