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Dying wishes: A WTOL Special Investigation

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End-of-life planning is not something that many people think about. For one family, it has become a question that has torn them apart.

Call 11 for Action Cases [more]

Call 11 for Action saves viewers over one million dollars

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Call 11 for Action has passed a milestone. The money saving advice has prevented viewers from spending almost 1.1 million unnecessary dollars this year.

Call 11 For Action: Puppy scam targets animal lovers

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A Toledo woman contacted Call 11 for Action to make sure we got the word out about a scam that plays on people's love of animals.

Call 11 for Action: Pay-day scam hits Toledo

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A scam that has targeted thousands of people all over the country has taken at innocent people in Toledo.

WTOL Investigates: Online ticket scalpers - Don't let it happen to you

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Many of us like to go to concerts or ball games from time to time, but if you're not careful - you might end up paying too much for tickets.

Fake invitations to Google+ can lead to identity theft

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Google is trying its luck in social media with the search engine's new web site, Google+.  Lots of excitement coincides with an exclusive Google+ invitation, but some are forgetting their Internet safety rules as a result.

Call 11 for Action: Drug shortages affect patients

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Patients around the country are having problems receiving their medicines.

Call for Action: Fake ad for Toledo casino employment

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An ad on Craig's List has been taken down after claiming to be a pre-employment application for the Hollywood Casino that opens in Toledo next year.

Don't waste your money: Sell valuables online

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Having a yard sale is the first thing that comes to mind when wanting to get rid of unwanted junk, but selling your things on the internet may be more profitable.

Call for Action: Delays in sidewalk repair

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An uneven sidewalk is making South Toledo resident, Linda Gutierrez, very uneasy.

Call 11 for Action: Rat house demolished

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Call 11 for Action sprung into action after Rhonda Sieler called to report that the house next door was vacant, burned out, and she had rats running in her house because of it. Within days of WTOL reporting on the vacant house, the house is gone and the cleanup has begun.

Call 11 for Action Info

Call 11 for Action

Click here to e-mail the Call 11 for Action office with your consumer complaint.

Call 11 for Action

What Is Call 11 for Action?

Each year Call 11 for Action helps thousands of consumers. Contact our Call 11 for Action team if you are the victim of a consumer scam, fraud, or ripoff. Call 419-255-2255 on Tuesdays, Wednesdays and Thursdays from 11 a.m. to 1 p.m. You can also leave a voice mail at that number.

Call 11 for Action

Become a Call 11 for Action Volunteer

Are you interested in helping others with their consumer problems? Call 11 for Action can use your help.

Don't Waste Your Money [more]

Don't Waste Your Money: How to decode help wanted ads

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Is anyone in your family looking for work? There are some words in the help wanted ads to watch out for.

Don't Waste Your Money: Credit card telemarketers are still calling

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The do-not-call list was supposed to stop unwanted telemarketing calls, and for the most part it works. But there is still one type of call that has been ignoring the law.

Don't Waste Your Money: Beware of Microsoft PC scam

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No one likes computer problems. If a Microsoft employee calls or sends you an e-mail saying they have detected a problem with your PC, what should you do? The obvious, common answer to fix it, is wrong.

Don't Waste Your Money: When gas prices soar, so do used car prices

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We have been warned about rising gas prices for weeks, but now that it is happening, the jump at the pump is still catching many consumers offguard. If you are looking for a car this year, what is happening at the pump may end up changing your plans.

Don't Waste Your Money: Certain washers have mold problems

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Consumers love front-loading washing machines because they use less water, are quiet and look professional. But more owners of front-loaders are finding themselves battling a losing fight against mold.

Don't Waste Your Money: When freebies aren't free

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With so many restaurants competing for the dining dollar, freebies are one way of getting customers in the door. However, some of those freebies require consumers to spend more money to get the deal.

Don't Waste Your Money: New car touch screens spark controversy

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The average car in the U.S. is now more than 10 years old. That means there is a lot of pent up demand for new cars this spring.

Don't Waste Your Money: Used tires save money, but at what risk?

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The rising price of oil, used to make tires, has sent tire prices up 25 percent in the past few years. New businesses are springing up in cities everywhere selling inexpensive used tires, but along with these stores come new concerns.

Don't Waste Your Money: Generic store brands not always cheapest

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Generic products are more popular than ever in the local supermarket. Generics were once shunned by most shoppers but now, many head straight for the store brands.

Don't Waste Your Money: Target products sell out with no limits

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Women love Target. For many, it is their favorite discount store because of its hip fashions and clean layout. But in the past few weeks, Target's reputation with women has lost a little bit of its shine, as frustrated shoppers found it impossible to find its hottest new goods.

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Does It Work more

Does it Work: Sift and Toss

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Keeping your kitty's litter box clean isn't a fun job, but it has to be done. If you're looking for a faster, easier alternative to scooping, there is a box of mesh liners that could be just what you need.

How to lower your cell phone bills

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Check your cell phone bill lately? What used to cost $50 a month went to $80 and now $100 or more for many people.  And rising data rates mean its going even higher.

Does it Work: DeWalt12-volt Max Lithium Ion Driver Drill

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"There are some jobs you just need a 12-volt for," said expert Johnny Slayden who owns a construction company bearing his name and works alongside Kaminsky Development.

Does it Work: Orgreenic Skillet

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Kendra Williams is ready to "crack" open the claims made by makers of Orgreenic nonstick skillet.  No butter, oil or grease is needed to cook in it, but Does it Work?

Does it Work: Flex Seal

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Makers of Flex Seal say you simply spray this liquid rubber onto leaks and tears. Once it dries, it instantly seals it, but Does it Work?

Does It Work: Opena Case and Callet Wallet for smart phones

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This week, Terri Adams of Sikeston, Mo. volunteered her i-Phone 4 to try two gadgets: the Callet Wallet and Opena Case. One turns a smart phone into a wallet and the other opens bottles with its pop-out bottle opener.

Does it Work: Slice-o-matic

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With a press of the lever, Doris Ray cuts up a whole cucumber with the new Slice-o-matic. It's supposed to make this part of cooking go much faster. However, at just a few slices in, we run into a snag.

Does it Work: Rayovac Rechargeable Power Pack

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The Rayovac Rechargeable Power Pack for mobile devices. It comes with three adaptors, micro USB, mini USB, and one for Apple devices.

Does it Work Wednesday: EMA Alert

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We have a pretty serious product this week for Does it Work Wednesday, and it has an interesting twist.

Does it Work: Cake Pops

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Makers of Bake Pops say you can make your own cake pops cheaper and easier at home, but Does it Work?