WTOL.com, Toledo's News Leader, News 11 | CFA: Mika gets family's heat back on
Member Center:
By Mika Highsmith - bio | email
Posted by Dave Dykema - email
TOLEDO, OH (WTOL) - With temperatures steadily dropping at night, many families are turning the heat on to stay warm.
But what if you don't have that option?
One North Toledo family has been living without heat all week.
When Krystle Vardaman turns up the thermostat, the furnace doesn't kick on creating a bitter situation for Vardaman and her two young kids.
"They shut our gas off," said Vardaman, referring to Columbia Gas.
According to Columbia Gas, it shut off the gas at the customer's request. The Vardamans say they have no idea how that happened.
They've been living in the cold for a week waiting on Columbia Gas to restore service using space heaters in the meantime to stay warm.
"They said there's nothing they can do until next week," said Vardaman. "We paid the bill. We made sure it was done. We called them. They should have been out here in a few days, not wait until next week."
News 11 contacted Columbia Gas and got the Vardamans' service restored.
Columbia Gas wants to warn customers who may be facing shut off, once you get a disconnect notice be proactive. Contact Columbia Gas. They'll set up payment plan.
There are also funds available for those who qualify for assistance.
Copyright 2009 WTOL. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Comments Terms of Use: We welcome your participation in our community. Please keep your comments civil and on point. Notify us of any inappropriate comments by clicking the “Mark as Offensive” link. You must be at least 13 years of age to post comments. By submitting a comment, you agree to these
Terms of Service
You must be logged in to leave a comment. Login or register See all comments |
Monday -- Inside Sex Addiction Rehab: Addiction specialist Dr. Drew Pinsky will talk about why sex addiction is the most hidden, shameful and most misunderstood addiction in the U.S.
Monday on News 11 at 5: She was in her own home in her bed when suddenly "this person woke me up, shouting at me and hitting me," said Mary Ellen Kohler. News 11's Lauren Lowery shows the ways to survive a home invasion.
