MICHIGAN (WTOL) - Michigan residents should be on the lookout for impostors claiming to be from Consumers Energy.
Consumers Energy says the scammers are trying to get residents to let them into their homes.
The company says they have received reports of this from the east and west sides of Michigan. Consumers Energy is Michigan’s largest energy provider.
Consumers Energy director of corporate security Chris Bush says the scammers are using tactics like threatening to shut off service if they are not let into the victim’s home, which is something a real employee of Consumer Energy would never do.
The company offers these tips on how to spot a Consumers Energy scam:
- A contractor or employee for Consumers Energy will always wear a company identification badge and will gladly show it upon request.
- There are times when Consumers Energy does have to shut electric and/or natural gas service off to a home for safety, security and non-payment reasons; however, employees will never threaten to shut off service if you do not comply with immediate demands.
- Consumers Energy will always provide advance notice if entrance to your home is needed.
- If you are contacted via phone, Consumers Energy never demand payment or ask for personal information or prepaid credit cards over the phone.
Anyone who believes they were targeted by the scam should call police and refuse to let the scammers into their homes. You can also contact Consumers Energy 800-477-5050 to report the scam.
Consumers Energy say they are working with law enforcement to protect their customers.
“Due to the rise in these types of scams from numerous counties in Michigan, we implore customers to be on the lookout and call their local police if they suspect a scam,” said Bush. “Consumers Energy’s number one priority is the safety of our customers, employees and communities.”
You can learn more about how to avoid being scammed here.